United Airlines CEO tries to reassure customers that the airline is safe despite recent incidents

The CEO of United Airlines is trying to reassure travelers that the airline is safe despite a series of recent incidents ranging from a panel falling off a plane to an engine fire. CEO Scott Kirby said Monday that United will review safety training for all employees. Kirby says the airline was already planning an extra day of training for pilots starting in May and changes in training curriculum for new mechanics. In a message to customers, Kirby says the recent incidents are reminders of the importance of safety. He says the flight issues are all unrelated, but they have grabbed United's attention.