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Apple CEO "extremely sorry" for Maps, suggests users try alternatives

One News Page Staff
Saturday, 29 September 2012

Apple CEO extremely sorry for Maps, suggests users try alternativesby

Apple's chief executive Tim Cook has apologized to customers frustrated with the new Maps system, and suggested they try alternatives from Google and Nokia

CUPERTINO, CA -- Apple CEO Tim Cook delivered an apology on Friday over the quality of the new Maps system.

Users of the new iOS6 operating system which ships with the recently released iPhone 5 have vented frustration about the inaccuracies and shortfalls of Apple's new mapping application.

"We are extremely sorry for the frustration," Cook said in a letter to customers posted on his company's website. He also confirmed Apple was "doing everything we can to make Maps better."

In an unusual move in Apple's corporate history, Cook suggested users could "try alternatives" and "use Google or Nokia maps".

Meanwhile, sales of the company's latest model of the iPhone family, the iPhone 5, were strong following its release on September 21. Apple confirmed it sold more than 5 million iPhone 5 devices within the first three days - setting a new sales record for any phone.

Useful links
Alternative mapping services for iOS6 users:
Google Maps: maps.google.com
Nokia Maps: maps.nokia.com
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