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Shake Shack embraces automation—but claims it won't hurt its famed hospitality

Mashable Tuesday, 10 October 2017
Beloved burger chain Shake Shack recently announced plans to use automated kiosks in lieu of employees to take orders at its new Astor Place location. The news rather awkwardly coincided with the announcement that founder Danny Meyer has raised $200 million in private equity to invest in companies with a strong focus on employees...
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