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Google Nexus 7 sells out at major US retailers - many owners complain about quality problems

One News Page Staff
Saturday, 21 July 2012

Google Nexus 7 sells out at major US retailers - many owners complain about quality problemsby

Google's Nexus 7 tablet PC has sold out at major U.S. retailers due to "incredible demand". But owners are reporting technical issues with the ASUS-manufactured device.

Following the release of Google's highly anticipated Nexus 7 this week, the tablet PC has already sold out at major U.S. retailers. The more popular 16GB model appears to be sold out almost everywhere, and even on Google's own Play store it is listed as "ships in 1-2 weeks". The lower-capacity 8GB version is easier to find and is delivered from the Google Play store "in 3-5 business days".

At a price of just $199 (£159 in the UK), the Nexus 7 offers iPad-like performance within a smaller form factor of 7 inches. Offering a quad-core processor, a high definition IPS display, Bluetooth and even GPS, Google's tablet PC runs Android 4.1 "Jelly Bean".

Combining this high specification with its low price, it is no wonder there has been great demand for the Nexus 7. But owners are complaining about a number of problems with the device, indicating that the manufacturer may have had to cut corners to achieve the sub-$200 price point.Quality problems reported by Nexus 7 owners

Various Android discussion forums have been flooded with complaints from owners of Google's Nexus 7 tablet reporting quality issues. Whilst none of them appear to be design flaws they all seem to relate to manufacturing faults.

Wobbling screen
Several owners are reporting that the Nexus 7 screen is not properly mounted into the case, causing the screen to separate. One owners said: "I can push down the left side, and the adhesive takes hold for about 10 minutes or so, but eventually, the glass lifts up again."

Touch detection problem
Users are reporting that some Nexus 7 devices fail to detect screen touches on the right side of the display at times - causing some usability issues.

Bad microphone
Google support is asking users reporting a faulty microphone to send their tablets back.

Broken USB port / charging problems
Some users are reporting their Nexus 7 tablet won't charge. The problem appears to lie in some tablets having shipped with a broken micro USB port.

Backlight bleeding
Pocket Now reports some users are complaining about some serious backlight bleeding problems, resulting in an unevenly lit display.

Dead Pixels
One of the more commonly reported issues with the Nexus 7 is the appearance of "dead pixels" on the display. Dead pixels are either hot (always bright) or cold (always dark).Notwithstanding the various reports of technical quality issues, the Nexus 7 tablet seems an excellent product for its price. In the tablet PC space, it's the hottest 7-inch tablet money can buy. Competition in the 7-inch market is set to increase further when Apple introduce the "mini iPad" tablet later this year, which features a 7.85-inch display.

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