Edition: United States United States Select Region
Email: Passwd: or sign up free
One News Page
One News Page United States > Technology > Freshdesk's cloud helpdesk SaaS launches as HTML5 web app
Open news article

Freshdesk's cloud helpdesk SaaS launches as HTML5 web app

betanews
Tuesday, 7 August 2012

Freshdesk's cloud helpdesk SaaS launches as HTML5 web appCloud-based customer service startup Freshdesk on Tuesday announced the availability of the HTML5-based mobile app version of its helpdesk solution called FreshMobile. Like Salesforce's recently launched Desk.com mobile support solution, FreshMobile hooks up with the Freshdesk CRM system and lets agents resolve customer queries from any mobile device. The idea behind FreshMobile is that it makes mobile support possible while working within the constraints of a mobile device. Freshdesk agents can create, save and reuse canned response templates for replying to tickets from their mobile device. The application also introduces a feature called "Solution Suggest," which uses previous activity to… [Continue Reading]
0
shares
Share on FacebookShare on Twitter Comment
 

You Might Like


Other recent news in Technology

Pope Francis, huge crowd joyously celebrate EASTERNASA: Engineer vital to MOON LANDING success dies
Which state has the best electric-car savings? (Hint: It’s not California)QUENTIN TARANTINO is modifying script for 'The Hateful Eight' after leak
With 'Salem,' WGN AMERICA hopes to put a spell on TV viewersTigers unlock their own power against homer-HAPPY Angels
Wawrinka wins in MONTE CARLODoes APPLE MAPS offer proof of the Loch Ness Monster?
Claim: LOCH NESS MONSTER spotted on Apple MapsObamacare enrollees urged to change passwords over HEARTBLEED BUG

Twitter


Comments

comments powered by Disqus

Environmentally friendly: One News Page is hosted on servers powered solely by renewable energy
© 2014 One News Page Ltd. All Rights Reserved.  |  About us  |  Press Room  |  Terms & Conditions  |  Privacy Policy  |  Content Accreditation
One News Page - Top Headlines RSS Feed RSS  |  News for my Website  |  Free news search widget  |  Advertise  |  Help  |  Contact us  |  DMCA / Content Removal
How are we doing? Send us your feedback  |  One News Page on Facebook LIKE us on Facebook  One News Page on Twitter FOLLOW us on Twitter  One News Page on Google+ FIND us on Google+



Bullet: One News Page official news app for iPhone Bullet: Our news app for iPhone
-