Stan Silverman: Better.com CEO Vishal Garg's 'demoralizing' treatment of employees was unacceptable

A CEO must possess people skills that a founder may lack. This was amply demonstrated at Better.com, a privately held online mortgage company founded in 2016 by Vishal Garg. On Dec. 1, Garg personally laid off 900 shocked employees during a three-minute video conference. He claimed the reason was to improve productivity, not an uncommon objective in advance of going public. What was unacceptable, however, was the way he did it. Effective CEOs would not ignore the organizational principle that…