Chaos, inconsistency mark launch of drive-thru virus testing

PROVIDENCE, R.I. (AP) — Drive-thru sites have been opening around the United States to make it quicker and safer to test people for the new coronavirus. But much like the rest of the U.S. response to the pandemic, the system has been marked by inconsistencies, delays, and shortages. Many people who have symptoms and a doctor’s order have waited hours or days for a test.

More than a week after President Donald Trump promised that states and retail stores such as Walmart and CVS would open drive-thru test centers, few sites are up and running, and they're not yet open to the general public. Some states are leaving it to the private sector to open test locations; others are coordinating the effort through state health departments.

Patients have complained that they had to jump through cumbersome bureaucratic hoops and wait days to get tested, then wait even longer for a result. Testing centers opened in some places only to be shut down shortly afterward because of shortages of supplies and staff. And while the drive-thru test centers that have opened are generally orderly, there have been long lines at some.

The slow ramp-up of the COVID-19 testing and the spotty nature now of the system makes it hard for public health officials to track the spread of the disease and bring it under control.

"We need to be testing more broadly to fully understand the scope of the public health situation we are facing," said Joseph Wendelken, a spokesman for the Rhode Island Department of Health.

Dr. Brett Giroir, the federal health official tasked with overseeing testing, said at a White House briefing Saturday that so far about 195,000 people have been tested in the U.S. That figure does not include some people who have been tested in private labs.

For most people, the new coronavirus causes only mild or moderate symptoms, such as...