7 businesses that pivoted to Zoom and FaceTime during the pandemic reveal what does and doesn't work for virtual services, classes, and events (ZM)

· The coronavirus outbreak has hit many US businesses hard — one survey found that 75% of small businesses saw fewer sales in March. 
· It's especially difficult for businesses that rely on face-to-face interactions, like bars and salons, or companies that host in-person classes like yoga studios and cooking schools. 
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