Veteran who waited on VEC for months expects to get benefits soon

A few days ago, the veteran said the callback option on the VEC system actually worked and he said he had the chance to speak with someone who had the ability to help him.

VIRGINIANS STILL WAITING FORBENEFITS...AND OR A RESPONSEFROMTHE VIRGINIA EMPLOYMENTCOMMISSION.TONIGHT...AN UPDATE ON THE VETERAN WEPROFILED LAST MONTH WHO WASOWED THOUSANDS OF DOLLARS ANDGETTING DESPERATE.YOU MAY REMBEEMR KEN COOK.<PLEASE PUT DATESUPER IN: "JUNE 18" <5:13-5:22,FROM KEN C1"IF YOU COULD SPEAK TOCOMMISSIONER HESS RIGHT NOW,WHAT WOULD YOU TELL HER?""ANSWER THE DAMN PHONE!

GETSOMEBODY THAT WANTS TOACTUALLY WORK AND GET PAID!"TWO WEEKS AGO THE VIETNAMVETERAN'S MONTHS-LONGFRUSTRATION WITH THE VIRGINIAEMPLOYMENT COMMISSION REACHED ABOILING POINT.BUT HISSTORY TOUCHED A LOT OF VIEWERS,ONE OF WHOM SET UP AGO FUNDMEACCOUNT THAT RAISED OVER ATHOUSAND DOLLARS.AND COOK NEEDED IT FOR FOOD ANDTO KEEP THE ROOF OVER HIS HEAD.<:22-:34, KEN C3 "IT REALLYHELPEDME OUT I WAS, I WAS BROKE, IDIDN'T HAVE TWO NICKELS TO RUBTOGETHER AND THESE PEOPLEREALLY, REALLY HELPED ME OUT, IHAVE THANKED HIM REPEATEDLY ON,ON THE GOFUNDME."A GRATEFUL COOK SAID HE WAS NOTLOOKING FOR CHARITY; HE JUSTWANTED THE VEC TO DO ITS JOB.THEN A FEW DAYS AGO ABREAKTHROUGH: COOK SAID THEMUCH-DERIDED CALLBACK OPTIONON THE VEC PHONE SYSTEMACTUALLYWORKED AND THAT HE SPOKE TOSOMEONE WHO ACTUALLY HAD THEABILITY TO HELP HIM.<1:28-1:37, KEN C3 "I HAD 11,1174PEOPLE IN FRONT OF ME AT EIGHTO'CLOCK IN THE MORNING, ANDTHEY GOT TO ME BY TWO O'CLOCK INTHE AFTERNOON." <BUTT<2:23-2:37 "AND SO WE GOT ITALL STRAIGHTENED OUT, I'M GOINGTOHAVE A MEETING WITH THE DEPUTY,WE'RE GOING TO REVIEW IT ALL,BUTTHE WOMAN SAID THAT SHE'S PRETTYHOPEFUL; THEY'RE PRET STYURE I'MGOIN TOG GET EVERYTHINGSTRAIGHTENED OUT, AND I'LL GETALL MY BACK PAY FOR MAY." COOKSAYS HE TRUSTS THAT THETHOUSANDS OF DOLLARS THE VECSAID HE WAS OWED GOING BACK TOLAST YEAR WILL COME THROUGH WITHNO MORE STRESS-INDUCEDVISITS TO THE HOSPITAL TO HAVEHIS PAMACEKER FIXED.<2:44-2:58, KEN C3 "OH LORD,IT'SGOING TO MEANI, CAN GET CAUGHTUP WITH ALL MY BILLS AND MYMORTGAGE.BECAUSE I'M AMONTH BEHIND ON MY MORTGAGE ANDI'M GOING TO USE THE GOFUNDME TOPAY FOR MY MORTGAGE." IF THE VECFOLLOWSTHROUGH, COOK SAYS HE NOW HAS ADIFFERENT MESSAGE FOR THEEMBATTLED AGENCY.<4:13-4:22, KEN C3 "YOU'REDOING STUFF THAT YOU SHOULD HAVEDONE A YEAR AGO BUT YOU'RE DOINGIT NOW.AND, YOU KNOW, I GIVE ITTWO THUMBS UP RIGHT NOW, YOU'REDOING A REALLY GOOD JOB."WE'LL LET YOU KNOW WHEN THEVEC DELIVERS COOK HIS BENEFITS.