Cincinnati Emergency Communication Center Leverages NICE Inform Elite for Digital Transformation to Improve Operations

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the City of Cincinnati Emergency Communications Center (ECC) has implemented NICE Inform Elite, one of the solutions in NICE’s Evidencentral platform, to digitally transform and automate processes around tracking performance metrics and performing targeted quality assurance reviews. Through this transformation, NICE is helping the Cincinnati ECC improve operations while also supporting them in their mission to provide exce