Frontier criticized for fee to ensure more space on planes

Frontier criticized for fee to ensure more space on planes

SeattlePI.com

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Lawmakers on Capitol Hill lashed out Wednesday against Frontier Airlines over the budget carrier's move to charge passengers extra to guarantee they will sit next to an empty middle seat while flying during the coronavirus outbreak.

The chairman of the House Transportation Committee called it “outrageous." Peter DeFazio, D-Ore., said the Denver-based airline is using the need for social distancing "as an opportunity to make a buck ... capitalizing on fear and passengers’ well-founded concerns for their health and safety.”

Sen. Amy Klobuchar, D-Minn., highlighted the fee during a congressional hearing on how COVID-19 is affecting the airline industry.

“I don't think it's appropriate for some passengers who can't afford to pay an additional charge for a seat to be less safe than other travelers,” Klobuchar said.

U.S. air travel has dropped more than 90% from a year ago because of the pandemic, and many flights are nearly empty. However, some flights — highlighted on social media — have been much more full, with many passengers not wearing face coverings.

On Monday, Frontier announced that from Friday through Aug. 31 passengers can pay a fee, starting at $39 per flight, to guarantee an empty middle seat next to them. CEO Barry Biffle rejected the notion that his airline is charging for social distancing.

“We are offering the option, and it is guaranteed. We don’t believe you need it — if everybody is wearing a facial covering – to be safe,” he told The Associated Press. ”It gives people more peace of mind if they want it."

Biffle said ticket sales rose after previous announcements around safety, including a decision to require passengers to wear masks, and he expects the same reaction to the empty-seat offer.

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