The Shameful Open Secret Behind Southwest's Failure? Software Shortcomings - Slashdot

The Shameful Open Secret Behind Southwest's Failure? Software Shortcomings - Slashdot

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Computer programmer Zeynep Tufekci now writes about the impact of technology on society. In an opinion piece for the New York Times, Tufekci writes on " the shameful open secret " that earlier this week led Southwest airlines to suddenly cancel 5,400 flights in less than 48 hours . "The recent…

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