Shake Shack founder, who once called tipping ‘one of the biggest hoaxes ever pulled,’ says there’s no obligation ‘whatsoever’ to do it for drive-thru anything

Tipping has gotten out of control for many Americans. Even drive-thru coffee involves awkwardness and moral uncertainty as customers paying by credit card must decide—often as an employee looks on—how much to tip, if anything. Many have taken to social media to complain about “guilt-tipping.” But…

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