The cost for a lot of services and products are going up, and people aren't happy about it.
American Express found 86% of customers would spend their money elsewhere if they were surcharged.
The cost for a lot of services and products are going up, and people aren't happy about it.
American Express found 86% of customers would spend their money elsewhere if they were surcharged.
AND PEOPLE AREN'T HAPPY ABOUTIT.AMERICAN EXPRESS FOUND 86PERCENT OF CUSTOMERS WOULDSPEND THEIR MONEY ELSEWHERE IFTHEY WERE SURCHARGED.AND 70 PERCENT SAID THEINCREASES MADE IT APPEAR THATTHE BUSINESS DIDN'T REALLY CAREABOUT THEM.MOST BUSINESSES SAY THEY'RETACKING ON THE ADDED PERCENTAGEOR FEE TO COMPENSATE FOR COSTSRELATED TO THE PANDEMIC LIKELOST REVENUE-- HIGHER PRICESFOR FOOD-- AND PAYING FORPROTECTIVE EQUIPMENT.THERE WERE FEWER CARS ON THEROAD AS PEOPLE STAYED AT HOME