Southwest Airlines ranks the highest for customer satisfaction in 2020.
The J.D.
Power survey says the company had the highest satisfaction levels in a number of categories.
Southwest Airlines tops in new airline survey
Credit: KTNV Channel 13 Las Vegas
Duration: 00:27s
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HIGHEST FOR CUSTOMERSATISFACTION IN 20- 20 THE J-DPOWER SURVEY SAYS - THE COMPANYHAD THE HIGHEST SATISFACTIONLEVELS IN A NUMBER OFCATEGORIES--- INCLUDINGBAGGAGE, COSTS AND CREW.THE SURVEY COVERED BOTH SHORTHAUL AND LONG HAUL FLIGHTS---SOUTHWEST WAS ON TOP IN BOTHCATEGORIES.JETBLUE FINISHED SECOND INBOTH, DELTA WAS THIRD IN LONGHAUL AND ALASKA TOOK THIRDPLACE FOR SHORTER FLIGHTS.SPACEX LAUNCH-VLESS THAN 20 MINUTES BEFORE