Ticketmaster refund policy change

Ticketmaster refund policy change

TONIGHT -- WE HAVE AN UPDATEON THE TICKETMASTER -- REFUNDPOLICY -- THAT HAS FANSDEMANDING THEIR MONEY --DURING THIS PANDEMIC.

AND NOW-- SOME IN CONGRESS -- ARESTEPPING IN.

9 ON OUR SIDESSHAWNDREA THOMAS HAS MORE.SHAWNDREA- MEMBERS OF CONGRESSARE CALLING OUT TICKET MASTERFOR THEIR REFUND POLICY ANDTHEY SENT THE COMPANY A LETTERTO CLARIFY EXACTLY WHY THEYDID IT... TAKE VO EARLIER THISWEEK I REPORTED THAT THOUSANDSOF TICKET MASTER EVENT TICKETHOLDERS WERE OUTRAGED OVER THECOMPANIES REFUND POLICY AND ITCONTINUES TODAY WITH OVER42-HUNDRED COMMENTS ALONG WITHPETITIONS AGAINST THE COMPANY.ON APRIL 16TH CONGRESSWOMANKATIE PORTER AND CONGRESSMANBILL PAS-CRELL BOTH TOLDTICKETMASTER TO FIX THESITUATION--- THEY SENT ALETTER SAYING QUOTE: "YOURDECISION TO CONFISCATE THEIRMONEY IS REPREHENSIBLE ANDSHOULD BE REVERSEDIMMEDIATELY" ADDING "YOURCOMPANY IS HOLDING HOSTAGEMONEY THAT COULD CONSTITUTE ARENT CHECK, ELECTRIC BILL ORGROCERIES TO FEED CHILDREN"THEY ALSO WANT TO KNOW (WHENTHE REFUND POLICY WAS ALTEREDREGARDING COVID-19 (THE NUMBEROF TICKETS PURCHASED AND NOWPOSTPONED (THE TOTAL VALUE OFDENIED REFUNDS ( WHAT EVENTORGANIZERS WERE CONTACTEDABOUT REFUNDS (IF THE COMPANYIS SEEKING FEDERAL HELPTODAY---THE PRESIDENT OFTICKETMASTER REPSPONDED ANDSAID THEY'RE OFFERING APROGRAM CALLED "ROCK WHENYOU'RE READY" TO GIVE FANS THEOPTION OF GETTING 150 PERCENTOF THE TICKET VALUE IN CONCERTCASH OR GET A FULL REFUNDWITHIN 30 DAYS ONCE A SHOW ISCANCELLED OR NEW DATES AREFINALIZED.

SHAWNDREATICKETMASTER SAYS OVER 55-THOUSAND EVENTS WERE SCHEDULEDFROM MARCH 1ST TO THE END OFTHE YEAR- AT LEAST 12 THOUSANDHAVE BEEN CANCELLED.

SO FAR.WE HAVE THE LETTERS AND FULLSTATEMENTS ON KGUN9 DOTCOM..SHAWNDREA THOMAS KGUN9 ONYOUR SIDE.CUYLER DIGGS JOINS US NOW --HE'S WORKING REMOTELY.

ITS