Frustrated Nevadans protest demanding unemployment fix

A caravan of jobless workers protested Nevada's unemployment application system on the Las Vegas strip.

TRYING TO FILE FOR UNEMPLOYMENTCLAIMSHERE IN OUR STATE.THAT HAS INSPIRED SOME TOPROTEST TO RAISE AWARENESS OFTHE ONGOING ISSUES.13 ACTION NEWS ANCHOR NINAPORCIUNCULA IS LIVE NEAR THESTRIP - WITH MORE - NINA?A CARAVAN OF JOBLESS WORKERSPROTESTED THE NEVADA'SUNEMPLOYMENT APPLICATION SYSTEMDRIVING UP AND DOWN THE STRIP.A NUMBER OF PROTESTERS TAPEDAND WROTE SIGNS ON THEIR CARSTO BRING ATTENTION TOUNEMPLOYMENT ISSUES WEDNESDAY.FOR WEEKS WE'VE BEEN HEARINGABOUT HOW HARD IT IS TO GETTHROUGH THE UNEMPLOYMENTWEBSITE...TO FILE A CLAIM.THE DEPARTMENT OF EMPLOYMENTHAS SINCE UPGRADED THE WEBSITETWICE AND CREATED A NEW NEWCALL CENTER TO PROVIDEASSISTANCE BUT IT'S ONLY MEANTTO ANSWER GENERAL QUESTIONS..NOT "CLAIM-SPECIFIC"QUESTIONS..SOME PEOPLE FILING FORUNEMPLOYMENT SAY THEY ARE FEDUP!SUSAN OLVERA, PROTESTER: 1:21 -41 THERE'S MANY OF US THAT HAVEBEEN UNEMPLOYED...I KNOW SISOLAK SAID THERE'SHELP ON THE WAY BUT THEYJUST TO TELL US GUESS WHATYOU'RE GOING TO BE MOREFRUSTRATED.THE CALL CENTER ITSELF IS RUNBY A THIRD-PARTY COMPANY CALLED"ALORICA.."(AH-LOR-IC-AH)THE DEPARTMENT OF EMPLOYMENTWANTS TO REMIND EVERYONELOOKING FOR HELP...CALL CENTER EMPLOYEES ARELIMITED IN WHAT THEY CAN DO.AGAIN, THEY CANNOT ANSWER CLAIMSPECIFIC QUESTIONS.IF YOU DO HAVE A QUESTION ABOUTYOUR CLAIM, WE HAVE THE PHONENUMBER ON YOUR SCREEN RIGHT NOWITS 702-486-0350THIS MORNING--- THECORONAVIRUS CASES IN NEVADAREMAIN THE SAME OVERNIGHT.