Teams upset after soccer season canceled, but no refunds

Sporting Blue Valley has parents and coaches frustrated after the spring soccer season was canceled due to COVID-19, but refunds weren't issued.

AND WARMER WITH HIGHSIN THE 80S AND LOWS INTHE 60S.SOCCER SEASON ISCANCELED FOR SOMEMETRO FAMILIES.AND NOW AS 41 ACTIONNEWS REPORTERMCKENZIE NELSONSHARES -- SOME PARENTSARE ASKING QUESTIONSAFTER THEY WERE NOTGIVEN REFUNDS FORTHEIR PARTICIPATIONFEES.MCKENZIE NELSON - REPORTINGPARENTS AND COACHESARE FRUSTRATED WITHSPORTING BLUE VALLEY - ASOCCER LEAGUE HERE INOVERLAND PARK THATCANCELLED THE SPRINGSEASON DUE TO COVID-19 -BUT DIDN'T ISSUE FAMILIESA REFUND.BRANDAN KRAMER -PARENT/COACH"It just said that due to thesetimes, they are not able tooffer a refund and that was it."BRANDAN KRAMER'S NOTTHE ONLY PARENT THATSAYS THEY RECEIVED ASIMILAR EMAIL.ALLISON NIGRO - PARENT/COACH"The message is, I'm sorrythat there's not a refund, butwe'll see you in the fall.That'sthe message that we'regetting."THE RECREATIONALSOCCER SEASON WOULDHAVE STARTED IN MID-MARCH AND GONETHROUGH APRIL.TEAMS TOLD 41 ACTIONNEWS THEY NEVER HADTHE CHANCE TO PLAY AGAME OR EVEN PRACTICEBEFORE STAY AT HOMEORDERS WERE PUT INPLACE.NIGRO"My problem is that there's norefund and I feel like we didnot get to play, we did not getnew jerseys, we did use thefield time at all, that's myissue."EXPECTING A REFUND -PARENTS SAY THEY DIDN'TFIND OUT UNTIL LASTWEEK - THAT A 50-DOLLARCREDIT WOULD BE PUT ONTHEIR ACCOUNT WHENTHEY REGISTER FOR THEFALL SEASON, IF THERE ISONE.MAGGIE HEILMAN - PARENT"I'm disappointed with the lackof compassion they'reshowing as a communitywhen we should all be comingtogether."MOST PARENTS TOLD 41ACTION NEWS THEY PAID85-DOLLARS PER CHILDFOR THE REC TEAM - ANDMORE COMPETITIVETEAMS COST MORE.ACCORDING TO THESPORTING BLUE VALLEYWEBSITE - ALL REQUESTSFOR REFUNDS MUST BEEMAILED IN PRIOR TO THESTART OF THE SEASON.TEAMS SAY THEY WANT TOKNOW WHERE THE MONEYWENT.KRAMER"In my mind, it's there for thekids to have fun and gettogether and appreciate thesport and when stuff like thishappens, it makes you thinkthat that's not necessarily thegoal of the organization."MCKENZIE NELSON - REPORTINGSPORTING BLUE VALLEYHAS NOT RESPONDED TOOUR REQUESTS FORCOMMENT.BUT IN EMAILS TOMULTIPLE PARENTS, THELEAGUE CALLED IT A FLUIDSITUATION -- AND IT WILLUPDATE PARENTS ASPLANS BECOME MORECONCRETE.MANY PARENTS SAY THEYDON'T LIKE THE WAY THISWAS HANDLED AND ARELOOKING AT OTHERLEAGUES FOR THEIR KIDSTO P