Here are the most important things experts say hotels, restaurants can do as they reopen
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In the age of Covid-19, businesses that clearly illustrate everything they're doing to keep spaces sanitized and customers safe will be rewarded, a panel of local experts said Tuesday. Jay Coldren, the managing director for Bethesda-based hospitality and consulting firm StreetSense, thinks the post-Covid-19 consumer "sees restaurants and hotels like a minefield." The most successful businesses, he says, will be those that "play this sanitation theater game." Consumers want to venture back into…
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