'Scary' conditions linger in hospitality industry but virtual gatherings won't replace it: Visit Milwaukee CEO

There is no recovery in sight for likely the worst economic downturn ever to hit the hospitality industry and the Democratic National Convention will provide only limited relief, said Visit Milwaukee president and CEO Peggy Williams-Smith. But that doesn’t mean the industry won’t eventually recover or that convention and travel patterns have permanently shifted to virtual practices, Williams-Smith said Thursday during a Milwaukee Press Club online session. When asked whom in the hospitality…